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Privacy Statement for IHS

Your right to privacy and to protect your personal information is important to IHS. We recognize that when you provide us with information about yourself, you trust us to act in a responsible manner.

The following discloses our information gathering and usage practices for www.ihs.com, www.ihsengineering.com, www.ihsgroup.com, global.ihs.com, and www.techsavvy.com. This site contains links to other websites, but IHS is not responsible for the privacy practices of other websites or companies.


How IHS Gets And Uses Your Information

Orders - IHS requires users to provide contact, billing, and shipping information when they place an order. Financial information (like credit card number and expiration date) is required for online purchases. Sales representatives may collect additional information when orders are processed off-line. All this information is necessary to fill your order and contact you if there is a problem. Customer information is also used to announce new products, provide support, and maintain relationships.

Registrations And Free Trials - Some web pages may require or request registration information (like name and e-mail address). This information is used to manage usage, announce changes to the online resources, and provide news related to the resources you are registered to use.

E-Newsletters - To keep you up to date with the product changes and news offerings, IHS provides many announcement services, including e-mail newsletters. E-newsletters are managed by a subscription model and require you to provide minimal contact information (like name and e-mail address). Your subscription information is used to send out announcements on a regular basis. You may unsubscribe at any time.

Surveys And Feedback Forms - At times, IHS requests voluntary information to measure effectiveness in serving customers. Your information is used in aggregate to help us make decisions about the services we provide. The information is also used for follow-up responses and to provide news on the subject areas related to the surveys and forms.


How You Can Manage Your Information

Account Management - Where possible, IHS provides you with password-protected access to your account contact information. You can update this information as needed on the website where you provided the information.

Unsubscribe - All e-newsletters and announcements contain unsubscribe instructions.

Contact Us - If at any time you wish to stop receiving information from IHS, you can e-mail your request to info@ihs.com or write to the address below. Please include your name, company, address, and e-mail address.


How IHS Group Will Protect Your Information

IHS takes appropriate steps to protect your privacy and your information. Sensitive information submitted via this website is protected both online and off-line. Credit Card information, for example, is protected by SSL encryption and managed by secure third-party applications such as PayPal. All IHS databases reside behind a firewall, which is the best defense against theft or manipulation of your data.

IHS does not sell or rent online user information to different companies. IHS considers your information a business asset and will take the appropriate steps to protect it from theft and improper use by others.


Child Access

IHS websites are not targeted towards children under the age of 13. However, we know that children's curiosity could lead them to IHS. None of the content on our web pages deals with topics of a sexual or inappropriate nature. However, parental guidance and consent are recommended.


Cookies

IHS uses cookies (a small file passed from our server to your computer) to gather information about the type of browser you are using, your user name and password, your shopping cart contents, and other preferences. Cookies make your online experience faster and more convenient. If your browser is set to "accept cookies, "you will never see the cookie being sent to you. If your browser is set to "prompt me before accepting a cookie," a box will pop up asking you to accept or decline the cookie.
If your browser is set to "decline cookies," no cookie will be accepted by your computer and some IHS web pages may not function properly. Please change your browser settings to accept cookies. Generally speaking, cookies do not create a security risk nor endanger your privacy rights.

Usage Data

IHS uses the aggregate information available in server logs to analyze web page traffic, improve content, manage user sessions, and gather broad demographic information. Aggregate information is shared with our advertisers and third-party service providers, but this information is not linked to your personal information and will not be used for purposes other than those necessary for the services we provide.


Third Party Services

IHS contracts with third-party service providers, such as PayPal, ClickAction, and Engage to manage some online customer services. To provide these services (like order processing, e-newsletter delivery, and content serving) your information is used by these third parties, but does not leave their control and is not sold or rented to other companies in accordance with the permissions you provide. The following statements and links are provided by third-party service providers:

Some IHS web pages use PayPal for processing secure credit card orders. PayPal Privacy Statement: https://www.paypal.com/us/cgi-bin/webscr? cmd=p/gen/ua/policy_privacy-outside

IHS uses ClickAction to deliver e-mail messages to IHS customers and website users. Every message comes with unsubscribe information. ClickAction Privacy Statement: http://www.clickaction.com/site/privac.html

Some IHS sites use Engage for the serving and/or targeting of ads, promotions and other marketing messages. To do this, Engage collects anonymous data through the use of cookies. To learn more about Engage, including your ability to opt out of the Engage system, go to http://www.engage.com/privacy.


Notification of Change

If IHS decides to change its privacy policy, those changes will be posted here and on other IHS web sites. Please refer to this page if you have questions about IHS activities. If you have questions about the IHS privacy policy, you can contact:

Marketing
IHS
15 Inverness Way East
Englewood, CO 80112


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