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ISO 23592:2021

Service excellence - Principles and model

standard by International Organization for Standardization , 06/01/2021

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Full Description

This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.

This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

 

Product Details

Published:
06/01/2021
File Size:
1 file , 1.5 MB
Same As:
BS ISO 23592:2021
Note:
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