ISO 9004 3rd Edition, November 1, 2009
Managing for the sustained success of an organization - A quality management approach
Additional Comments: ENGLISH
Published By:International Organization for Standardization (ISO)
This International Standard provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.
This International Standard is not intended for certification, regulatory or contractual use.