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ASQ H0922

1997 Edition, 1997

Complete Document

IMPROVING YOUR MEASUREMENT OF CUSTOMER SATISFACTION: A GUIDE TO CREATING, CONDUCTING, ANALYZING, AND REPORTING CUSTOMER SATISFACTION MEASUREMENT PROGRAMS



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Active, Most Current

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ISBN 978-0-87389-405-0
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Product Details:

  • Revision: 1997 Edition, 1997
  • Published Date: January 1997
  • Status: Active, Most Current
  • Document Language:
  • Published By: American Society for Quality (ASQ)
  • Page Count: 490
  • ANSI Approved: No
  • DoD Adopted: No

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