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DIN EN 13269

2016 Edition, September 1, 2016

Complete Document

Maintenance - Guideline on preparation of maintenance contracts

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Active, Most Current

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Product Details:

  • Revision: 2016 Edition, September 1, 2016
  • Published Date: September 2016
  • Status: Active, Most Current
  • Document Language: English
  • Published By: Deutsches Institut fur Normung E.V. (DIN)
  • Page Count: 25
  • ANSI Approved: No
  • DoD Adopted: No

Description / Abstract:

This European Standard provides guidance on the preparation of contracts in private sector for maintenance services. It can be applied to:

— cross-border as well as national company/maintenance contractor relationships,

— the whole range of maintenance services including planning, management and control in addition to maintenance operations,

— every type of item with the exception of computer software unless the software has to be maintained as an integral part of, and together with, technical equipment. It does not

— provide standard forms for maintenance contracts,

— determine rights and obligations between company and maintenance contractor,

— provide rules for agreements with public administrations.

NOTE It is common to have service-level-agreements with different models, including consulting, engineering, improvements and optimization with incentives. It is out of the scope of this standard to consider characteristics of these agreements.