Hello. Sign In
Standards Store

ISO 20488

1st Edition, June 2018

Complete Document

ONLINE CONSUMER REVIEWS - PRINCIPLES AND REQUIREMENTS FOR THEIR COLLECTION, MODERATION AND PUBLICATION



Detail Summary

Active, Most Current

Additional Comments:
ENGLISH
Format
Details
Price (USD)
PDF
Single User
$138.00
Print
In Stock
$138.00
Add to Cart

Product Details:


Description / Abstract:

This document provides requirements and recommendations for the principles and methods for review administrators to apply in their collection, moderation and publication of online consumer reviews.

This document is applicable to any organization that publishes consumer reviews online, including suppliers of products and services that collect reviews from their own customers, a third party contracted by the supplier, or an independent third party. It is recognized that the different processes related to the collection, moderation and publication can at various times be performed by different organizations. This document is applicable to reviews published online, collected by any methodology
The 9000 Store