Hello. Sign In
Standards Store




The Definitive Guide to IT Service Metrics

2012 Edition, August 30, 2012

Complete Document



Detail Summary

Active, Most Current

EN
Additional Comments:
ISBN: 9781849284066
Format
Details
Price (USD)
PDF
Single User
$50.00
Print
Backordered
$50.00
Add to Cart

Product Details:

  • Revision: 2012 Edition, August 30, 2012
  • Published Date: August 30, 2012
  • Status: Active, Most Current
  • Document Language: English
  • Published By: IT Governance Ltd. (ITG)
  • Page Count: 311
  • ANSI Approved: No
  • DoD Adopted: No

Description / Abstract:

The metrics in this book will bring many benefits to both the IT department and the business as a whole. Details of the attributes of each metric are given, enabling you to make the right choices for your business. You may prefer and are encouraged to design and create your own metrics to bring even more value to your business - this book will show you how to do this, too. This book is the first book to be published in the itSMF USA Thought Leadership series.