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The ITSM Iron Triangle - Incidents, changes and problems

2012 Edition, January 5, 2012

Complete Document

Detail Summary

Active, Most Current

Additional Comments:
ISBN: 9781849283182
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Product Details:

  • Revision: 2012 Edition, January 5, 2012
  • Published Date: January 5, 2012
  • Status: Active, Most Current
  • Document Language: English
  • Published By: IT Governance Ltd. (ITG)
  • Page Count: 188
  • ANSI Approved: No
  • DoD Adopted: No

Description / Abstract:

This innovative work of fiction demonstrates how ITIL® best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organisation's particular needs.