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ISO 9004

3rd Edition, November 1, 2009

Complete Document

Managing for the sustained success of an organization - A quality management approach

Includes all amendments and changes through Change/Amendment , November 1, 2009


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Description / Abstract:

This International Standard provides guidance to organizations to support the achievement of sustained success by a quality management approach. It is applicable to any organization, regardless of size, type and activity.

This International Standard is not intended for certification, regulatory or contractual use.
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